HEALTH SYSTEM MANAGEMENT I

Course Content

Module Content

• Introduction to leadership and management; definitions; importance of studying management; historical development of management and concepts, theories, principles and functions of management; differentiate between leadership and management; qualities of a leader and styles of leadership. organizational behaviour and group dynamics, definition of mission and vision; importance of personal and organizational missions and vision statements organization of health care services; organization structure: purpose, types, functions, organizational structure of the health care system; structures, functions, health services delivery; levels of service, health services at each level, actors, cadres, referral system in Kenya. human resource management; concepts, principles, practices in human resource management; recruitment, orientation, deployment performance management, counselling and coaching, motivation, work climate, conflict resolution; grievances; code of regulation, managing change, human resource development; cycle, continuous professional development, job description, job analysis, professionalism and work ethics, medico – legal issues, occupational hazards, workman compensation act, disciplinary process; decision – making, planning meetings.


• Communication and networking; basics of effective communication, effective communication skills, public speaking, report writing, networking, advocacy, negotiation partnership, inter/intra‐sectoral collaboration, conducting meetings.


• Commodity and supplies management; commodity management cycle: selection, procurement, distribution, use and disposal, inventory management procedures, procurement procedures, ethical and legal implications in commodity and supplies management.