HEALTH SYSTEM MANAGEMENT I

Course Content

Module Content

• Introduction to Leadership and Management: Definitions; Importance of studying management; historical development of management and concepts, theories, principles and functions of management; Differentiate between leadership and management; qualities of a leader and styles of leadership. Organizational behaviour and group dynamics, Definition of Mission and Vision; Importance of personal and organizational missions and vision statements.


• Organization of Healthcare Services - Organization structure: purpose, types, functions, Organizational structure of the health care system; structures, functions, Health services delivery; levels of service, health services at each level, actors, cadres, referral system in Kenya.


• Human Resource Management: Human Resource Management; concepts, principles, Practices in human resource management; Recruitment, orientation, deployment Performance management, counseling and coaching, motivation, work climate, conflict resolution; grievances; Code of Regulation, managing change,


• Human Resource Development; Cycle, continuous professional development, job description, job analysis, Professionalism and work ethics, medico – legal issues, occupational hazards, workman compensation act,


• Disciplinary process; decision – making, Planning meetings. Communication and Networking: Basics of effective communication, Effective Communication skills, Public speaking, report writing, Networking, advocacy, negotiation partnership, Inter/intra‐sectoral collaboration, Conducting meetings.


• Commodity and Supplies Management: Commodity Management Cycle: selection, procurement, distribution, use and disposal, Inventory management procedures, Procurement procedures, Ethical and legal implications in commodity and supplies management.